If you have placed an order with Gearmo / CableMax / USBGear / CoolGear, or one of its affiliated web sites please use this site to check on your orders status, shipping, and many other options.
I, ____________________________________________(first and last name) did not receive the following purchased item(s):
_______________________________________________(missing item part or SKU number)
I did not receive the package the item was shipped in, tracking number follows:
_______________________________________________(please enter tracking number)
I did have the opportunity to contact and check with my family members and /or co-workers who might have any knowledge of this shipment!
I am fully aware that the shipping company’s (UPS or FEDEX) website shows that this item was delivered to the address that I provided to CoolGear Inc. when I placed my order online with one of its websites.
I am requesting a REFUND or REPLACEMENT (circle one) as I am not in possession of these products nor am I aware of anyone receiving this shipment and or the merchandise, i.e.: “services have not been rendered”.
All shipments are insured and will be investigated by the Shipper/Local Authorities Etc.
I hereby declare this statement to be true.
Signature: ______________________________
Date: _________________________________
Please Note:
Any and All customers who initiates a Chargeback Procedure through their bank prior to providing this signed statement to CoolGear Inc. loses all right to privacy and may be charged with FRAUD in accordance with local laws.